Case study · Cadila Pharmaceuticals

From 5 days to 3 hours:reworking payroll and HR operations for 5,000+ employees

VISCAP helped Cadila Pharmaceuticals move beyond a largely standard SAP SuccessFactors setup, reduce manual intervention across key HR processes, and streamline payroll processing through SAP HCM Payroll.

PharmaceuticalsIndia5,000+ employees20–24 month engagementSAP SuccessFactors + SAP HCM Payroll
Business challenge

An HR environment creating operational rework

As Cadila’s HR requirements evolved, its existing SAP SuccessFactors environment required increasing manual intervention across several day-to-day processes.

The key business challenges

01

Manual HR processes. Leave, time and permission-related activities involved repeated handling, data corrections and rework.

Manual effort
02

Standard configuration limitations. The existing setup did not fully support business requirements across leave, time management, permissions, reporting, payroll and connected processes.

Fit to business
03

Multi-day payroll processing. HR-to-payroll activities required significant operational effort, with payroll processing taking up to five days for a workforce of more than 5,000 employees.

Payroll
The requirement

The SAP HR environment needed to work more closely around Cadila’s actual processes.

Reshaping the environment around how HR needed to operate

VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.

01 · TRANSFORMATION AREA

Rework core HR processes

Leave, time, permissions, reporting and payroll-related processes were reviewed and adjusted around Cadila’s operating requirements.

The focus was to reduce repeated manual work and move beyond the limitations of the original standard setup.

02 · TRANSFORMATION AREA

Expand the SuccessFactors landscape

Additional capabilities implemented and enhanced across the employee lifecycle — beyond core HR processing into compensation, learning, development and onboarding.

CompensationLearningCareer & Talent DevelopmentOnboarding
03 · TRANSFORMATION AREA

Strengthen HR-to-payroll processing

VISCAP worked across the payroll journey from HR-side activities through SAP HCM Payroll, covering payroll processing and payment preparation for 5,000+ employees.

Rather than treating payroll as an isolated process, the engagement addressed the HR activities and data surrounding it.

User enablement

Enablement was built into the transformation — Cadila’s SAP recruiters were trained to work with the updated SuccessFactors environment and newly implemented modules.

A connected business technology environment

The whole engagement on one thread — from the first leave request to every employee paid.

01
Where it starts
HR operations
LeaveTimePermissionsEmployee data
02
The platform
SAP SuccessFactors
CompensationLearningCareer & Talent Dev.Onboarding
03
The bridge
HR & payroll alignment
Business rulesData readinessReporting
04
The engine
SAP HCM Payroll
Payroll processingPayment preparation
Where it ends, every cycle
Payroll processing & employee payment
5,000+ employees paid
VISCAP across the transformation
Process alignmentImplementationEnhancementUser enablement

Business impact

The most visible result: payroll processing reduced from a multi-day cycle to approximately three hours.

3 hrs
Payroll turnaround, down from 5 days
4
SuccessFactors capability areas added
5,000+
Employees supported
20–24
Months, one connected program

Less manual rework

Processes around leave, time and permissions were reworked to reduce repeated manual handling.

Broader HR process coverage

Four additional SuccessFactors capability areas were implemented or enhanced across compensation, learning, employee development and onboarding.

Better user readiness

Recruiters were trained on the updated SuccessFactors environment and newly implemented capabilities.

Transformation outcome

More than a faster payroll cycle

Cadila moved from a largely standard SuccessFactors setup toward an SAP HR environment better aligned with its operating requirements — four moves, brought together within one transformation program.

Processes reworked around the business

Leave, time, permissions and employee data flows were redesigned to cut repeated manual handling — before any new technology was added.

A broader SuccessFactors footprint

Four capability areas — compensation, learning, career & talent development and onboarding — implemented or enhanced on the platform Cadila already ran.

Payroll on the same thread

SAP HCM Payroll and user enablement landed within the same program — payroll processing down from a five-day cycle to about three hours for 5,000+ employees.

An HR technology environment designed around how the business needed its processes to work.

Contact Us

Payroll still taking days, or a SuccessFactors setup your HR team has outgrown? Speak with VISCAP’s HXM team about reshaping it around how you actually operate.

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