Case study · TRL Krosaki

Hiring you can see:digitizing recruitment and onboarding for a Tata-brand manufacturer

VISCAP helped TRL Krosaki move recruitment and onboarding from manual coordination into SAP SuccessFactors, bringing visibility to the entire hiring journey and supporting it with ongoing AMS.

Refractories ManufacturingIndia1,001–5,000 employeesImplementation / AMSSF Recruiting + Onboarding, with EC, PMGM & Analytics
Business challenge

A hiring journey nobody could fully see

TRL Krosaki’s hiring ran on manual coordination — functional, but opaque at every step.

The key business challenges

01

Manual recruitment process. Hiring updates were difficult to track as candidates moved through the process.

Tracking
02

Offline onboarding flow. New hire steps depended on manual coordination between teams, with no single view of where each joiner stood.

Coordination
03

Limited hiring visibility. HR teams needed transparency across the very process they were accountable for.

Visibility
The requirement

The hiring journey needed to move into the system, where it could be seen.

Bringing the hiring journey into SAP

VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.

01 · TRANSFORMATION AREA

Implement Recruiting and Onboarding

System-led hiring and onboarding workflows were implemented, replacing manual coordination with defined process steps.

SAP SuccessFactors RecruitingSAP SuccessFactors Onboarding
02 · TRANSFORMATION AREA

Make the journey visible

Candidate movement and onboarding steps were brought into SAP, giving HR one view from application through joining.

03 · TRANSFORMATION AREA

Support with AMS and analytics

VISCAP supported ongoing process management and reporting needs, keeping the hiring environment healthy beyond go-live.

Visibility built in

Visibility became part of the process itself — hiring status is read from the system, not chased across teams.

A connected hiring journey

From requisition to a supported, running environment — one thread HR can follow.

01
Where it starts
The hiring journey
RequisitionCandidatesOffers
02
The platform
SAP SuccessFactors Recruiting
System-led hiring workflow
03
The joining
SAP SuccessFactors Onboarding
Structured joining steps
04
The lens
Analytics & reporting
Process trackingHiring visibility
And beyond go-live
AMS support for ongoing operations
5,000 employees in scope
VISCAP across the transformation
ImplementationProcess visibilityAnalyticsAMS support

Business impact

The most visible result: hiring and onboarding progress became visible in the system at every step.

80%
Better process tracking across hiring
75%
Recruitment digitization
70%
Less manual coordination
65%
Better hiring-to-onboarding visibility

Recruitment digitization

Recruitment moved from manual handling into system-led workflows.

Less manual coordination

Onboarding steps run through the system rather than through follow-ups between teams.

A continuous journey

The journey from candidate to employee became continuous and transparent.

Transformation outcome

More than a recruitment tool

TRL Krosaki moved from manually coordinated hiring to a transparent SAP SuccessFactors process covering recruitment, onboarding and the analytics around them — implementation, process visibility and ongoing AMS within one program.

Hiring moved into the system

Recruiting and Onboarding replaced manual coordination with defined workflow steps from application through joining.

The journey made visible

Candidate movement and onboarding steps were brought into SAP, giving HR one view of the hiring journey at every step.

Supported, with analytics alongside

AMS carries ongoing process management and reporting needs, keeping the hiring environment healthy beyond go-live.

Recruitment and onboarding operating as one system-led process.

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Hiring updates still chased across teams? Speak with VISCAP’s HXM team about a hiring journey you can see end to end.

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